How to Obtain Warranty Service or Other Information
For information on how to obtain service, contact the place where the product was purchased or a BRIGHTSTAR Service Center in your country. In order for this Warranty to take effect, take your unit, along with this policy, to the place of purchase or to a BRIGHTSTAR Authorized Service Center. You will receive instructions on how to ship the Products, at your expense, to a BRIGHTSTAR Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.